Instructor
Dr. Alla TSARIKOVA
Course Duration
3 months / 12 Weeks
a total of 24 hours
Platform
Certification
Certificate of Participation
Certificate of Achievement
Certificate or Merit
English for Tourism B1 – Alla Tsarikova
Course Information
🌍 Unlock the World of Tourism: Join Our A2 English for Tourism Course! 🌍
Are you passionate about travel and eager to enhance your English skills for the tourism industry? Our English for Tourism (A2 Level) course is your gateway to exciting opportunities in the world of travel and hospitality!
What You’ll Gain:
Essential Language Skills: Communicate confidently with tourists and colleagues in English.
Practical Knowledge: Learn the vocabulary and phrases needed for day-to-day interactions in the tourism sector.
Cultural Insights: Develop an understanding of cultural nuances that will help you connect with people from around the world.
Course Overview:
In this interactive and engaging course, you will learn how to communicate effectively in various tourism-related situations. From welcoming guests to providing information about local attractions, our curriculum covers all the essential vocabulary and phrases you need to succeed.
What You Will Learn:
Basic Communication Skills: Master the essential phrases and vocabulary for interacting with tourists and colleagues.
Customer Service Language: Learn how to greet guests, handle inquiries, and provide assistance in a friendly manner.
Travel vocabulary: Familiarize yourself with terms related to transportation, accommodations, and local attractions.
Cultural Awareness: Understand the importance of cultural sensitivity and how to communicate with people from diverse backgrounds.
Course Highlights:
Interactive Lessons: Participate in role-playing scenarios and group activities that simulate real-life situations in the tourism industry.
Practical Exercises: Engage in listening and speaking exercises that reinforce your learning and build confidence in using English.
Expert Instructors: Learn from experienced teachers who have a background in tourism and language education.
Who is the course for?
This course is ideal for A2 level learners who are interested in pursuing a career in tourism or those who simply want to improve their English for travel or touristic purposes. No prior experience in the tourism sector is required!
What’s inside?
- Authentic English language material—research articles, surveys, conversations, commercials, videos, real-life case studies.
- CLIL – Content and language-integrated learning to acquire the specialized vocabulary needed by tourism professionals and practice of the language skills in realistic case studies that reflect issues in the tourist industry today;
- Professional skills: marketing, destinations, offering advice, negotiating, writing emails, speaking to groups, dealing with inquiries.
Syllabus for Course B1
- Selling dreams. Describing locations and destinations; working out the price of a package; money matters; marketing; designing a tour.
- Transport and travel. Dealing with the public; improving a service.
- Describing types of accommodation; discussing facilities and services; dealing with complaints; investigating customer complaints.
- Describing weather and climate; attractions; statistics for economic development; offering advice; developing a destination.
- Things to do. Describing attractions, geographical features, activities, and works of art; calculating entrance fees and prices; speaking to a group; planning a coach tour.
- News stories. Dealing with numbers and statistics; dealing with figures improving; client safety and security.
- Cultural tourism. Culture; taking part in meetings; presenting a proposal.
- Running a hotel. Hotels’ statistics; making presentations; transforming the team; managing personnel.
- Customer service. Filling in question forms; customer service terms; personal qualities; telephone numbers; handling telephone calls; improving customer service.
- Business travel. Socializing and making small talk; taking part in meetings.
