Instructor

Dr. Alla TSARIKOVA

 

 

Course Duration

3 months / 12 Weeks

a total of 24 hours

Platform

Certification

Certificate of Participation

Certificate of Achievement

Certificate or Merit

English for Tourism A2 – Alla Tsarikova

Course Information

Are you ready to embark on an exciting journey into the world of tourism? Our English for Tourism (A2 Level) course is specifically designed for learners who want to enhance their English language skills in the context of the tourism industry. Whether you’re a travel professional, a hotel staff member, tourism learner or simply passionate about traveling, this course will equip you with the essential language skills needed to thrive in the tourism sector.

Course Overview:

In this interactive and engaging course, you will learn how to communicate effectively in various tourism-related situations. From welcoming guests to providing information about local attractions, our curriculum covers all the essential vocabulary and phrases you need to succeed.

What You Will Learn:

Basic Communication Skills: Master the essential phrases and vocabulary for interacting with tourists and colleagues.

Customer Service Language: Learn how to greet guests, handle inquiries, and provide assistance in a friendly manner.

Travel Vocabulary: Familiarize yourself with terms related to transportation, accommodations, and local attractions.

Cultural Awareness: Understand the importance of cultural sensitivity and how to communicate with people from diverse backgrounds.

Course Highlights:

Interactive Lessons: Participate in role-playing scenarios and group activities that simulate real-life situations in the tourism industry.

Practical Exercises: Engage in listening and speaking exercises that reinforce your learning and build confidence in using English.

Expert Instructors: Learn from experienced teachers who have a background in tourism and language education.

Who is the course for?

This course is ideal for A2 level learners who are interested in pursuing a career in tourism or those who simply want to improve their English for travel or touristic purposes. No prior experience in the tourism sector is required!

What’s inside?

  • Authentic English language material—research articles, surveys, conversations, commercials, videos, real-life case studies.
  • CLIL – Content and language-integrated learning to acquire the specialized vocabulary needed by tourism professionals and practice of the language skills in realistic case studies that reflect issues in the tourist industry today;
  • Professional skills: marketing, destinations, offering advice, negotiating, writing emails, speaking to groups, dealing with inquiries.

Syllabus for Course A2

  • 1. World tourism. Statistics, dates and times; checking and confirming details; making the right booking.
  • 2. Jobs in tourism. Working conditions and salaries; qualities and skills; hotel jobs; writing a CV and covering letters; choosing the right person for the job.
  • 3. Visitor centers. Work in visitor information centers; dealing with inquiries; improving a service.
  • 4. Package tours. Talking about cultural heritage; package tours; city tours; designing a package;
  • 5. Hotels. Talking about hotel services and facilities; hotel trends and hotel charges; dealing with complaints; making a good hotel great.
  • 6. Food and beverage. Talking about food and drink; making and taking food orders; providing catering; meeting customers’ needs; troubleshooting.
  • 7. Nature tourism. Discussing tour itineraries and geographical features; structuring a presentation; being competitive.
  • 8. Air travel. Airport facilities; giving and asking for directions; dealing with difficult passengers.
  • 9. Hotel operations. Housekeeping supplies; refurbishment; furniture and fittings; checking a hotel; bill checking out; choosing a contractor.
  • 10. Marketing and promotions. Tourist trends; negotiating tactics; promoting a region.